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CT Humane Customer Service Survey
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CT Humane Customer Service Survey
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Contact Information
We value your opinion and would like to know how we can improve. Please take a few moments to complete our survey. Your honest feedback is greatly appreciated.
Last Name:
*
Email:
*
How did you hear about us?:
-- please make a selection --
CHS Supporter
CHS Volunteer
CHS Event
Friends
Employer
Social network
Direct mailings
Emails
Print advertisements
Radio
Flyers
Other
If other, please enter how you heard about us:
Additional Information
How did you contact us?:
Email
Call Newington
Visit Newington
Call Waterford
Visit Waterford
Call Westport
Visit Westport
What was your reason for visiting?:
-- please make a selection --
View pets
Adoption
Pet surrender
Volunteering
Donating
Dog training classses
Shelter tour
Other CT Humane services
Did you view our pets online prior to your visit?:
Yes
No
Rate the service at adoptions:
-- please make a selection --
Excellent
Satisfactory
Fair
Poor
N/A
Rate the service at pet surrender:
-- please make a selection --
Excellent
Satisfactory
Fair
Poor
N/A
Rate other customer service:
-- please make a selection --
Excellent
Satisfactory
Fair
Poor
N/A
Rate our staff on their knowledge and expertise:
-- please make a selection --
Excellent
Satisfactory
Fair
Poor
N/A
Rate our pricing structure:
-- please make a selection --
Excellent
Satisfactory
Fair
Poor
N/A
Rate the ease of adoption:
-- please make a selection --
Excellent
Satisfactory
Fair
Poor
N/A
Rate our website:
-- please make a selection --
Excellent
Satisfactory
Fair
Poor
N/A
Rate our use of Social Media:
-- please make a selection --
Excellent
Satisfactory
Fair
Poor
N/A
Rate our overall shelter appearance:
-- please make a selection --
Excellent
Satisfactory
Fair
Poor
N/A
Rate your overall experience at CT Humane:
-- please make a selection --
Excellent
Satisfactory
Fair
Poor
Was our staff friendly and helpful?:
Yes
No
Who helped you during your visit?:
If you adopted, did you feel the match was appropriate?:
-- please make a selection --
Excellent
Satisfactory
Fair
Poor
If needed, did we offer you alternatives?:
Yes
No
Would you use the services of CT Humane again?:
Yes
No
Would you recommend CT Humane to others?:
Yes
No
Additional comments:
If you would like us to contact you to discuss this survey, please give us your name, address and phone number.:
CT Humane Customer Service Survey
Newington Pets
Waterford Pets
Westport Pets
All Adoptable Pets
Pets of the Week
Sponsored Pets of the Month
Adoption Process
Adoption Benefits and Fees
Microchip and Insurance Benefit Information
Animal Control Partners
Adoption Success Stories
Adoption Success Archive
CT Humane Customer Service Survey
Lost and Found Pets
Found Pets Action Page
Lost Pets Action Page
Post a Found Pet
Post a Lost Pet
Copyright 2013 Connecticut Humane Society