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TeleVox
Web site: www.televox.com
Business Description: And for the past 15 years, our focus has been on making every day great for our clients, our partners and the countless professionals who do business with us. Realizing the need for high volume calling capabilities in the healthcare industry, TeleVox Software and our premier product, HouseCalls, were born in 1992. Since then, our product offerings have grown to include outbound message delivery, inbound inquiry, website design and hosting services, on-hold messaging, online communications, survey delivery systems and data append services. Our technology is utilized by a diverse mix of 14,000 clients in the healthcare industry and other commercial markets. Through all of this growth and expansion, our founding principles have remained the same: provide superior technology solutions and do whatever it takes to deliver world-class customer service and support. We pride ourselves on our passion for upholding those ideals - it's what makes every day at TeleVox a great one.
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Echopass
Web site: www.echopass.com
Business Description: Echopass provides “always-on” advanced IP-based hosted call and contact center solutions as a service for mid-to-large enterprises and government agencies through its unique EchoSystemTM Service Integration Platform. Only Echopass delivers the promise of On-Demand, Always On, Guaranteed, and End-to-End solutions that are both affordable and fully integrated with client's existing customer contact applications and voice or data technologies. Echopass serves customers in single or multiple sites with 50-500 agents in any single location, including American Express, Kodak, Public Storage, the United States EPA and Apple. The company has been recognized with numerous industry awards including Red Herring’s Top 100 Companies, TMC’s CRM Excellence Award, Contact Center World's Best Technology Innovation Award, TMC Labs Call Center Innovation Award, and Beagle Research’s CRM WizKids Award.
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