FREQUENTLY ASKED QUESTIONS

 Click the purple links below to view each category.

Registering -- For Team Captains -- For Walkers -- For Donors -- For 5K Fun Runners -- For Kids & Parents -- At The Event

Looking for fundraising ideas, recruitment resources, and more?  Check out our Tips & Tools page...click here!

 


Registering

Does everyone who wants to attend the Walk need to register?
YES - It is vital that we have an accurate count of people who are coming to our Walks to ensure that we have enough water, refreshments, restrooms, and other logistics planned for the event.  The only way to do this is through mandatory registration; plus, every registration fee goes towards the LFA's efforts in the fight against lupus!

Why do I have to pay a registration fee?
Other fundraiser events may let you register for free, but then require a minimum fundraising amount from each of their Walks in order to participate, get a T-shirt, etc.  We want everyone to participate, wear their Lupus Walk shirts with pride, and ultimately join together as one Texas Gulf Coast-wide team!  As an added bonus at the event only, each registered attendee gets an exclusive goodie bag full of surprises from our sponsors!

Are there any special discounts on the registration fee?
The only discount available for any of our Walk events is the $5-off "Early Bird Discount" that is active during the first couple of months after the Walk sites open for registration.

Is there a minimum amount that I have to fundraise?
NO - We would love for each registrant to be an active fundraise and spread the word to all their friends, family, and co-workers about why the fight against lupus is important to them.  If you would like to set a minimum, we suggest $300 or so; for more inspiration, just check out our Fundraising Ideas section featured on our Tips & Tools page!

I've participated before, but I can't remember my Username/Password...help!?
Not to worry!  Just contact info@LupusTexas.org, and we can send you a password re-set link.

Can I register over the phone or through the mail?
Absolutely!  Our office hours are weekdays from 10a-5p, or you can simply drop your completed registration brochure in the mail to our office address, Attn: [Your City] Walk to End Lupus Now.

Is there an age limit to participate?
For our Walk events, there is no age minimum OR maximum to participate.  For registration purposes, ages 13+ are considered adults, and those under age 5 can register for free.  For 5K Fun Run age info, please see below.

What T-shirt sizes are available?
Our T-shirts are standard, pre-shrunk unisex cotton T-shirts, and will be available in these sizes:
         Adult sizes: S, M, L, XL, 2XL, 3XL
         Child sizes: YS, YM, YL

Can I register multiple people in one transaction?
Sure!  On the Walk homepage, click the bright green REGISTER HERE button, then select the "Register Multiple People" option.  If you use this option, you can form a team, join a team, or just sign up as individuals.  Each person you register this way will have their own personal fundraising page and will collect donations independently.  If you register as part of a team, your individual totals will be added into the team total.

My family wants to fundraise together - is it possible to register my family together as one unit?
Yes!  On the Walk homepage, click the bright green REGISTER HERE button, then select the "Register Family" option.  You can still form a team, join an existing team, or just register unrelated to a team.  Your family will then share a personal fundraising page and work together to collect donations as a single unit.

Does online registration have a deadline?
Online registration for each Walk event ends at 5:00pm Central Time on the night before the event.

Can someone still register at the event?
Yes - keep in mind that there will be a $5 Late Registration charge for all on-site registrations, due to processing fees.


For Team Captains

Do I have to pay to start a team?
NO - however, you must register yourself in the same transaction that you start your team, so you must be prepared to pay your own registration fee at that time.  There is no additional cost (or discount) for starting a team.

Can my team use the LFA and/or the Walk to End Lupus NOW logo on our team shirts or on other team materials?
With restrictions, yes - please contact our office first if you are interested in including either of these logos on something produced for your own team (T-shirt, poster, donation cards, etc.).  We will then send you a special "Official Team" logo and usage guidelines that you are required to use by the National LFA Office.

Can I pick up the T-shirts for my entire team all at once?
Since we are only doing t-shirt pick up the morning of the event, we prefer each individual pick up their own shirt.

My team members and I have questions about how to use our Walk HQ's...can you help?
Absolutely!  They can send us an email, or - as their Team Captain - collect several questions and email them to us all at once.  We rely on our awesome network of Captains to make sure everyone has the best Walk campaign possible, in every aspect of the event...so please don't hesitate to keep in touch!


For Registered Walkers

Since I've registered, do I have to actually DO the Walk?
Not if you don't want to!  You are more than welcome to walk (or not walk) what is most comfortable and enjoyable for you on the day of the event.  Some participants will even stage a "virtual walk" from home, or plan their own personal honorary Walk if they live outside of Texas.

When do I get my T-shirt?
At your event, before the Walk starts (arrive early!).

I've already registered as a Harlingen walker, but now I want to do the 5K Run...can I switch?
Sure thing!  Since this is a Fun Run, there is no need to do anything else because a Fun Run is not time-chipped.

For safety reasons, is anyone allowed to be "on wheels" during the Walk?
NO, please - skates, rollerblades, skateboards, bikes, and anything with a motor is forbidden on our Walk routes.  See below for wheelchair and stroller guidelines.

Is the Walk wheelchair-accessible?
The majority of our routes are on public streets, sidewalks, or in parks - so anyone in a powered or pushed wheelchair should have no problem!


For Donors

Will I get a T-shirt if I donate to my friend, a team, or to the event?
NO - only registrants are eligible to receive our Walk T-shirts.

I don't like using my credit/debit card online - can I donate through the mail instead?
Mailed donations are happily accepted at our office address.  Please be sure to include the name of the participant and/or team that you would like for us to credit, as well as your e-mail address so we can issue you a prompt e-receipt for your donation.  For security reasons, please note that sending cash through the mail is always discouraged.

Is my donation tax-deductible?  Will I get a receipt?
Absolutely!  If you donate online, you will receive an automatic confirmation and receipt in your e-mail inbox that can be printed for your records.  If you donate through the mail or in person, please ensure that you provide us with an e-mail address for your e-receipt, or your mailing address if you would like your receipt mailed to you.

 Is there a deadline for donations?
Everyone has until December 31, 2016, to continue raising funds for our 2016 Texas Gulf Coast Walk campaign.  This does include all pledge donations, too.

How do I get my company to "match" my donation amount?
To double the impact of your own donation, many businesses and corporations will match charitable gifts made by their employees.  Contact your HR or Community Relations department to find out how!


 For Registered 5K Fun Runners (Harlingen Only)

If I register as a runner but change my mind, can I still participate as a walker?
Absolutely!  Since this is a Fun Run, there will be no runner time-chip.

Are the 5K Fun Runners on a separate course from the walkers?
No, the course is the same for everyone at our Harlingen event.  HOWEVER - the 5K Fun Run begins 30 minutes before the walkers are allowed on the course to ensure that our runners have an accurate and unobstructed pace for their race.

When and where is packet pick-up?
Runner T-shirt pick will be the same dates/times/locations as the Walker T-shirt pick-up, usually the morning of the event.

When will I know my finishing time?
Since this is a Fun Run, there will be no time chip.

Are running strollers allowed?
For safety reasons, we ask that you do not bring a running stroller if you are participating in our 5K Fun Run (Strollers of all types are fine for Walk participants and/or spectators).


For Kids & Parents

I am trying to register my child, but am getting an error...what's going on?
For any Child Registration, the child's birthdate must be included on the form.  If you forget to do so or if your child is 13+, the form will not go through (remember that 13+ must register as adults).  Still having issues?  Just contact us.

Why do I have to register my under-5 child, even though it's free?
As mentioned above, it is absolutely critical that we have an accurate count of event attendees when planning for food, facilities, and logistics for each of our Walk events.

Is there a minimum age requirement for the Houston 5K Run?
While there is no specific age minimum to run our 5K Fun Run, we do request that any child under the age of 13 be supervised by at least one adult (who is also a registered runner) for the entire race course.

Can we walk with a stroller, buggy, wagon, etc.?
For Walk registrants, of course!  For 5K Fun Run registrants, please see above.



At The Event

Where will we be walking, and how far is it?
Course maps will be posted on each Walk website once they are finalized.

Where do we park?
Parking will be at Pendleton Park areas.

When we arrive at the Walk, where do we go?  Do we need to check in?
In Harlingen, you will need to report to the T-Shirt Pick-up tent to collect your T-shirt...this is all the 'check-in' you'll need to do.

Will there be water and refreshments?
Of course!  We will have plenty of cold water and healthy breakfast offerings for our event participants.  Local businesses and restaurants who join us as Sponsors may also offer edibles and snacks at their event booths...TBD.

Will there be restroom facilities close by?
Yes, we always make sure that plenty of restrooms are both convenient and accessible.

Can my team bring food, a cooler, etc. for a team party there at the Walk site?
Sure, but please contact us if you plan to do so, since we need to make sure that we have plenty of space for everyone at our Walk sites.  Alcoholic beverages and items for sale are strictly prohibited.

What if there is inclement weather on the day of the event?
Rain or shine, we'll be walking!  If anything more severe than just showers is in the forecast, we will be sure to make announcements concerning safety and/or alternate plans.


 Don't see your question here?  Just contact our office at info@LupusTexas.org or call 713-529-0126 (Toll free: 800-458-7870).