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 Frequently Asked Questions


How do I register for the Lapper 2017 online?
Click the register here button and complete the form. You will be guided through the registration process. Once your transaction is complete, you will receive a confirmation email receipt.

 

Can friends and family make a donation to a Participant by going through the main website?
Yes. On the home page of the website, friends and family can locate a Participant by clicking on the "Sponsor Participant" button. By typing in the name of the Participant, they will be directed to the Participant's personalized pledge page.

 

How does Cancer Services of Northeast Indiana utilize the contributions?
To get more information on how Cancer Services of Northeast Indiana uses contributions, please email kcarr@cancer-services.org. You can also visit our website at http://cancer-services.org/ or call us at (260) 484-9560 for more information.

 

Why is the "Sponsor Participant" search not finding a Participant that I know has registered?
You must type in the first name or last name of the Participant exactly how it is spelled. It is not case sensitive.

 

How can I see who has donated to me?

Go to the Log-in section on the site. Use the Username and Password that you received when you registered for the event. You can then view your Donor list and the amounts that have been donated.



All of my Donors are not showing up on the scroll mechanism. Why?
As your Donors make a contribution, they have the option of whether or not they want to appear in the recognition scroll.

 

I forgot my Username and Password. How can I find out what they are?
Remember that your username and password are case sensitive. Click here to find your password. You will receive an email with your username and password.

 

What is unique about this website?

This website is so unique because it offers the capability for individuals to not only register for the event, but also to collect donations from their friends and family through a much more efficient mechanism. Cancer Services of Northeast Indiana Event Manager and the event Participant can track the progress of donation collections through viewing secured online reports.

 

Is a portion of the registration fee a donation?
Yes. Your donation amount is the amount you paid for registration minus the gift value(if applicable). This donation amount will appear in your running donation totals.

 

What is the long website address for that I received in my confirmation receipt?
This website address will take you to your personal donation page. This address link is automatically included in any emails that are sent through the email center in event headquarters after you have logged into the website. You can also copy and paste this link into any other form of email.

 

Who is Blackbaud?
Blackbaud is a marketing infrastructure service provider offering advanced Internet fundraising solutions to charitable, educational and political organizations. Cancer Services of Northeast Indiana has contracted with us to provide online support for the Lapper 2017. Through the website you can register for the event, collect donations from family and friends and more.

 

Will Blackbaud put my name on various mailing lists?
Blackbaud collects and maintains only personal information that is voluntarily submitted to us. We will only share personally identifiable information with a third party if and when the individual submitting this information has permitted us to do so, or if we are required by law to do so.

 

 Is my information secure?
Yes. Blackbaud has made every effort to protect your information. We use industry-standard SSL encryption techniques to make sure that your credit card information, passwords, and personal information travel securely over the Internet. We have also installed an encryption engine on our database server so that your data is securely stored.

 

 

 

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