Frequently Asked Questions
Q. Can I register more than one person at a time and pay for everyone?
Q. What method of payment can I use to pay for the event?
Q. Is it safe to use my debit/credit card on line?
A. Yes. We are using a secure site to process your credit card and once it has been processed we will not be saving or storing your credit card information or number.
Q. Can I pledge to a walker on line?
A. Yes. Select the option that says Sponsor a Participant. You will be directed to a search screen – enter all or part of the name you wish to find.
Q. How do I find a participant?
A. On the Home page, go to the right hand side, click on Find a Participant. Enter walker's name and click on Search.
Q. How much do I need to have in pledges to receive a prize?
A. There are two incentive levels to receive prizes. Raise $75 and receive a Steppin’ Out in Pink leatherette wrapped thermos. Raise $150 and receive the thermos and two large Steppin’ Out in Pink Therm-o-totes and a therm-o-snack bag set. Only one thermos and/or snack bag set will be awarded per registrant. Click here to view incentives!
Q. Where do I pick up my T-Shirt?
A. T-Shirt pick up days will be Wednesday, Sept. 4 from 8 a.m. – 5 p.m. in the lower level of the Gundersen Lutheran Medical Center Onalaska campus and Thursday, Sept. 5 from 7 a.m. – 6 p.m. at the East Building on the Gundersen Lutheran Medical Center La Crosse campus.
Q. Can I turn my pledges in the day of the walk?
A. Yes. Please make sure you have your name and/or your team name clearly marked on the envelope so we credit you with the pledges you have collected.
Q. Can I join a team after I have already registered?
A. Yes. Log into your personal page and click on edit my profile. Under event information select to join another team, select the team name in the dropdown box. You can also switch teams.
Q. How can I find out who is on a team?
A. On the Home page find the link under Top Teams on the right hand side. Click on View all Teams. Open up the team to see the participants.
Q. Can I be on more than one team?
A. No. You can only be on one team
Q. Do I have to be a registered walker to be a captain of a team?
A. Yes. If you have someone that you want to name captain but they are unable to walk because of health please contact us and we will make arrangements to accommodate your situation.
Q. Where do I park?
A. Parking is available at Gundersen Lutheran Medical Center La Crosse campus off of South Avenue, watch for parking attendants to direct you.